Voila Concepts NIO 7 Bag Fun Collection

SKU: VC0011 Categories: , , , ,

SGD 166.00

Store:

Voila Concepts

Pre-Order: Ready to ship in 3-5 business days.

Only 1 left in stock

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Description

EVA bag body with embossed saffiano finish

VC clasp in metalware

  • Sustainable
  • Vegan

Ingredients

How to Use

Size Guide

Front : White with White Zip

Back : Dark Blue with White Zip

Handles : 45cm Light Pink, 45cm Light Blue

26cm x 36cm x 7cm

Details & Care

Wipe bag bodies and inner bags with non-abrasive damp cloth regularly.

Handwash with cold water and mild soap. Do not soak, machine wash or tumble dry.

Inner bags can be handwashed with cold water and mild soap. Do not soak, machine wash or tumble dry.

Handles should be cleaned according to their material. Faux leather handles can be wiped with soapy water and leather handles with leather cleaners. Do not use abrasive cleaning fluids.

Do not expose to sunlight or high temperature for extended periods to prevent warping.

Store away in a dust bag when not in use.

Store in an upright position.

Colour dyes from dark-coloured clothing may transfer over to light-coloured bag bodies. This tendency is increased by variations in temperature and humidity. As such, colour transfer is difficult to control and not always preventable.

About Brand

Needs bring out ideas. Being bag lovers, we wanted our handbags to do everything. Take on different colours. Exude different vibes. Do what we need to do during different times of the same day. We wanted to be able to journey through our day with that same handbag. To be sharp enough for the boardroom, yet fun enough for the beach, and finally, be that eye-catching piece for your girls’ night out.

We embrace individuality, and we represent customisation–letting your inner designer have a say in the finishing touches to your handbag. Your handbags that are started by us but completed by you. At Voilà Concepts, we do not just create handbags; we help to create a piece of you.​

DESIGNED BY DESIGNERS, FOR THE DESIGNER IN YOU!

Shipping & Returns

RETURNS AND EXCHANGE

What is your returns policy?

Return requests must be emailed to us within 7 business days from the date of receipt.

Item(s) must be in its original purchase condition, including the original product packaging, documentation, and all accessories.

All packaging must be unmarked and not defaced in any manner.

Any item(s) that you received with tag(s) attached must be returned with the same tag(s) intact.

All returned item(s) will be reviewed by Voilà Concepts.

Item(s) should also match the written or photographic documentation of the item’s condition provided when requesting the return.

Returns that do not meet these requirements will not be accepted and where applicable, customer may be charged a fee.

Our flexible returns policy makes your online shopping experience easier.

We practise close monitoring on the number of returns made by customers, and continued returns will be flagged and potentially refused at our discretion.

Concepts reserves the right to offer a refund based on our sole discretion.

This Returns Policy does not apply to items that have been stated as non-exchangeable and non-refundable.

How do I return an item?

Mail it back to us: Pack the item and attach the completed returns form that our team has emailed you. Send your item using a traceable* mode of delivery to: 1 Scotts Road #24-10 Shaw Centre Singapore 228208.

Your return will be processed within 14 working days from the day we receive your item. *Please ensure that your return order fulfils our Returns Policy before mailing it back to us.

We strongly encourage that your return is sent to us via a traceable mode as we will not be responsible for any lost mail sent through non-traceable mailing options.

How long does it take for my returned item to be processed?

Returns will be processed within 14 business days (not inclusive of weekends and Singapore public holidays) from the date we receive your item.

We will send you an email update once your return has been processed.

How will I be refunded? You will be able to select your preferred refund method upon submitting the return request.

All returns will be reviewed by Voilà Concepts and we reserve all rights to approve/deny any return value.

Do I need to pay to return my item(s)?

Fees will not be charged for returns. However, you will need to cover the postage to send the item(s) back to us.

Can I exchange my purchase? We regret that we do not accept exchanges currently.

ORDER ISSUES

Can I amend or cancel my order after confirmation?

We strive to ship out your orders as soon as we get them to ensure that they are processed and delivered promptly. This means we are unable to amend or cancel any orders after confirmation.

I received a defective/incorrect item. What should I do?

We are extremely sorry that your item has defects on it. Please contact us within 14 calendar days of receiving your order with the following information: Your order number The name/ product code of the defected item Photograph of the defect (if applicable) We will be in touch on the next steps to take and advise on the availability of replacement.

For all items confirmed defective/incorrect, you will be provided with a return postage label to return your order with.

If a replacement is no longer available, a refund will be provided instead.

Items returned must be unaltered and intact. We are very sorry that charges incurred for using other modes of return delivery will not be reimbursed.

Additional information

Weight2.03 kg

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